Have your say – Professional and respectful treatment for social housing residents

The government is currently consulting on its proposals to introduce a new, regulatory standard relating to the competence and conduct of social housing staff. This standard will require senior managers and executives to have, or be working towards, a relevant qualification. It will ensure that staff have up-to-date skills, knowledge and experience, and that they exhibit the right behaviours to deliver a high quality, professional service and treat residents with respect

We know this topic is important to our residents so we plan to feed in a response on behalf of Four Million Homes.

A speaker from the Department of Levelling Up, Housing and Communities will give an overview of the proposals in the consultation and answer questions and then we will go through the consultation and gather responses from participants.