Training session 3: Resident panels

Across the social housing sector resident panels are involved in decision-making, monitoring and scrutiny, complaints, service review, policy consideration and various other functions. This session sets the context and explains why resident panels are so important.

The session will cover:

• What is the role of resident panels?
• What should resident panels do?
• Who should be on a resident panel?
• What support should landlords give?
• How do we know whether resident panels are improving services?

Session is open to all social housing residents. Tea and cakes will be the provided and there’ll be lots of opportunity to network and share experiences.

A support person is welcome to attend the training with you if needed. Please just let us know via email when you receive the confirmation.

The venue is wheelchair accessible.