Online training session 5 – social housing legal requirements

Part of a series of eight training events to help social housing residents understand their rights, how to stand up for them, and how to get better treatment and services from landlords.

This session outlines the key areas of the law that Registered Providers need to ensure they are compliant with, and also the records that they should maintain; it does not seek to provide detailed legal advice.

This session will cover:

• the areas of law that social housing providers need to be compliant with
• what records need to be kept
• how complaints are handled
• confidentiality

Session is open to all social housing residents. Closed captions will be enabled.