Free webinars for social housing residents
Learn about your rights as a social housing resident and how to stand up for them, with our webinars.
In our monthly sessions we tackle common problems and also how you can play a part in enhancing your neighbourhood and community. You’ll have a chance to directly ask our experts questions on social housing matters.
You don’t need any special software, just a phone or a computer with internet access and an email account.
Sign up for our newsletter to receive updates on forthcoming webinars.
Live webinars
Training session 5 – Social housing legal requirements
Resource for London 356 Holloway Rd, London
This session outlines the key areas of the law that Registered Providers need to ensure they are compliant with, and also the records that they should maintain; it does not seek to provide detailed legal advice.
Training session 6 – Social housing regulatory requirements
Jesmond Community Library St George’s Terrace, Jesmond, Newcastle Upon Tyne, United Kingdom
The key areas of the Regulatory Framework that Registered Providers need to ensure they are compliant with, particularly including new changes to consumer regulation from April 2024.
Shared owners
This webinar is aimed specifically at shared owners: your rights; what processes are available if those rights aren’t upheld; as well as what good practice looks like.
Shared owners
This webinar is aimed specifically at shared owners: your rights; what processes are available if those rights aren’t upheld; as well as what good practice looks like.
Online training session 2: Equality, diversity, and inclusion
Equality, diversity and inclusion - from participant experiences to what landlords need to be doing.
Training session 6 – Social housing regulatory requirements
Resource for London 356 Holloway Rd, London
The key areas of the Regulatory Framework that Registered Providers need to ensure they are compliant with, particularly including new changes to consumer regulation from April 2024.
Online Training session 3: Resident Panels
Across the social housing sector Resident Panels are involved in decision-making, monitoring and scrutiny, complaints, service review, policy consideration and various other functions. This session sets the context and explains why Resident Panels are so important.
Online training session 4 – How to run an effective residents’ association
A residents’ association is a group of people who live in a neighbourhood and decide that they want to get together to deal with issues that affect their local community. The group can include tenants, shared owners, leaseholders and homeowners. This session looks at the sort of issues that residents' associations can address and what you need to set up and run one.