Scrutinising your landlord’s performance
Scrutiny is a way for residents to examine decisions, policies and actions that affect their home in order to hold their landlords to account and improve services.
Free
Free webinars for social housing residents
Learn about your rights as a social housing resident and how to stand up for them, with our webinars.
In our monthly sessions we tackle common problems and also how you can play a part in enhancing your neighbourhood and community. You’ll have a chance to directly ask our experts questions on social housing matters.
You don’t need any special software, just a phone or a computer with internet access and an email account.
Sign up for our newsletter to receive updates on forthcoming webinars.
Live webinars
Online training session 6 – Social housing regulatory requirements
The key areas of the Regulatory Framework that Registered Providers need to ensure they are compliant with, particularly including new changes to consumer regulation from April 2024.
Free
Online training session 7 – Understanding landlord financial models
How the finance works, both for landlords' existing homes and the development of new homes.
Free
How to get people involved
This webinar will look at how to get people involved: whether its about finding out and organising around a shared issue you're facing with your landlord, or about engaging more people in your resident group or association
Free
How to get people involved
This webinar will look at how to get people involved: whether its about finding out and organising around a shared issue you're facing with your landlord, or about engaging more people in your resident group or association
Free
Rights and responsibilities in social housing
St Nics, Nottingham 79 Maid Marian Way, Nottingham
Guidance and information on resident rights and how to promote them. A day of free training on how to engage individually and collectively with your social housing landlord, to make change in your home and neighbourhood.
Free
Training session 4 – How to run an effective residents’ association
Jesmond Community Library St George’s Terrace, Jesmond, Newcastle Upon Tyne, United Kingdom
A residents’ association is a group of people who live in a neighbourhood and decide that they want to get together to deal with issues that affect their local community. The group can include tenants, shared owners, leaseholders and homeowners. This session looks at the sort of issues that residents' associations can address and what you need to set up and run one.
Free
Online training session 8 – Options for resident control
This session explores different options for resident control, ownership and management of their homes and assets.
Free
Training session 4 – How to run an effective residents’ association
Resource for London 356 Holloway Rd, London
A residents’ association is a group of people who live in a neighbourhood and decide that they want to get together to deal with issues that affect their local community. The group can include tenants, shared owners, leaseholders and homeowners. This session looks at the sort of issues that residents' associations can address and what you need to set up and run one.
Free
Training session 5 – Social housing legal requirements
Jesmond Community Library St George’s Terrace, Jesmond, Newcastle Upon Tyne, United Kingdom
This session outlines the key areas of the law that Registered Providers need to ensure they are compliant with, and also the records that they should maintain; it does not seek to provide detailed legal advice.
Free
Resident Sounding Board meeting
We'd like to catch up with the Four Million Homes Resident Sounding Board to: share the evaluation of the Four Million Homes programme so far and capture your feedback talk about what else we could be doing to reach out to more residents discuss the future of resident engagement We hope you can make it! […]
Free
