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Online Training session 3: Resident Panels

Across the social housing sector Resident Panels are involved in decision-making, monitoring and scrutiny, complaints, service review, policy consideration and various other functions. This session sets the context and explains why Resident Panels are so important.

Free

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Online training session 4 – How to run an effective residents’ association

A residents’ association is a group of people who live in a neighbourhood and decide that they want to get together to deal with issues that affect their local community. The group can include tenants, shared owners, leaseholders and homeowners. This session looks at the sort of issues that residents' associations can address and what you need to set up and run one.

Free

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Tenant Satisfaction Measures

This webinar will look at how you can use information from the Tenant Satisfaction Measures to see how your landlord is performing.

Free

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Tenant Satisfaction Measures

This webinar will look at how you can use information from the Tenant Satisfaction Measures to see how your landlord is performing.

Free

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Training session 8 – Options for resident control

Jesmond Community Library St George’s Terrace, Jesmond, Newcastle Upon Tyne, United Kingdom

This session explores different options for resident control, ownership and management of their homes and assets.

Free

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Your personal data, and your landlord

This webinar will cover what data a landlord should be holding on you, what they use this for, how they should keep it and what you should have access to.

Free

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Your personal data, and your landlord

This webinar will cover what data a landlord should be holding on you, what they use this for, how they should keep it and what you should have access to.

Free

Read more