How to make an effective complaint
This webinar will cover some of the different elements to think about when you have to make a complaint to your landlord.
Free
Newcastle
How to make an effective complaint
This webinar will cover some of the different elements to think about when you have to make a complaint to your landlord.
Free
Online training session 2: Equality, diversity, and inclusion
Equality, diversity and inclusion - from participant experiences to what landlords need to be doing.
Free
Training session 2: Equality, diversity, and inclusion
Jesmond Community Library St George’s Terrace, Jesmond, Newcastle Upon Tyne, United Kingdom
Equality, diversity and inclusion - from participant experiences to what landlords need to be doing.
Free
Training session 2: Equality, diversity, and inclusion
Resource for London 356 Holloway Rd, London
Equality, diversity and inclusion - from participant experiences to what landlords need to be doing.
Free
Online training session 3: Resident panels
Across the social housing sector resident panels are involved in decision-making, monitoring and scrutiny, complaints, service review, policy consideration and various other functions. This session sets the context and explains why resident panels are so important.
Free
Access to information about the management of your social housing
A webinar to discuss and feed into the current consultation around access to information for residents of housing associations and other private registered providers.
Free
Online training session 4 – How to run an effective residents’ association
A residents’ association is a group of people who live in a neighbourhood and decide that they want to get together to deal with issues that affect their local community. The group can include tenants, shared owners, leaseholders and homeowners. This session looks at the sort of issues that residents' associations can address and what you need to set up and run one.
Free
Training session 3: Resident panels
Jesmond Community Library St George’s Terrace, Jesmond, Newcastle Upon Tyne, United Kingdom
Across the social housing sector resident panels are involved in decision-making, monitoring and scrutiny, complaints, service review, policy consideration and various other functions. This session sets the context and explains why resident panels are so important.
Free
Online training session 5 – social housing legal requirements
This session outlines the key areas of the law that Registered Providers need to ensure they are compliant with, and also the records that they should maintain; it does not seek to provide detailed legal advice.
Free
Training session 3: Resident panels
Resource for London 356 Holloway Rd, London
Across the social housing sector resident panels are involved in decision-making, monitoring and scrutiny, complaints, service review, policy consideration and various other functions. This session sets the context and explains why resident panels are so important.
Free
Scrutinising your landlord’s performance
Scrutiny is a way for residents to examine decisions, policies and actions that affect their home in order to hold their landlords to account and improve services.
Free