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This event is part of a ten-session training series designed to help social housing residents understand their rights, how to stand up for them, and get better treatment and services from landlords.
In our first session, we’ll cover:
- Your rights as a social housing resident
- How to speak up and get involved
- Ways to listen to and represent your community
- How landlords make decisions—and what influences them
The session will include a mix of presentations and group discussions. We may use breakout rooms, and we’ll let you know at the start if that’s the case. You’ll have plenty of opportunities to share your experiences, ask questions, and connect with others. Closed captions will be enabled.
The main training will last two hours, followed by an optional 30-minute open space for networking and informal discussion.
Please note that bookings will close the day before the session.
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- Guidance for social housing residents
Guidance:
Leaseholders
Local authority tenants
Shared owners
Co-operative tenants
Housing association tenants
Trainers:
- Abraham Nomafo
- Blase Lambert BSc (Econ) (Hons)
- Claude Hendrickson MBE
- Helen Bartlett
- Jane Cameron
- Janet Edwards
- Martin Field
- Mo Ali
- Paul Kelly
Videos:
- Adaptations for disability, ageing and health
- Anti-social behaviour webinar
- Communication, clarity and courtesy better treatment for social housing residents
- Complaints: Know your rights
- Damp and mould webinar
- Decent Homes
- DLUHC: Have your say - timescales for repairs
- Energy efficiency and net zero
- Four Million Homes launch livestream
- Have your say – professional and respectful treatment for social housing residents
- How to get people involved
- How to run an effective residents' association
- June 7th, 3pm. Anti-social Behaviour webinar.
- June 7th, 7:30pm. Anti-social Behaviour webinar.
- Know your rights to engage and be heard
- Leaseholders - know your rights
- May 10th, 3pm. Damp and Mould webinar.
- May 10th, 7:30pm. Damp and Mould webinar.
- Neighbourhood management
- New standards for social housing
- Repairs
- Resident panels
- Scrutinising your landlord’s performance
- Service charges
- Shared owners
- Social Housing Regulation Act – consumer standards consultation
- Social Tenants Access to Information Requests (STAIRS) consultation
- Tenant Satisfaction Measures
- Your personal data, and your landlord
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