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- Guidance for social housing residents
Guidance:
Leaseholders
Local authority tenants
Shared owners
Co-operative tenants
Housing association tenants
Trainers:
- Abraham Nomafo
- Blase Lambert BSc (Econ) (Hons)
- Claude Hendrickson MBE
- Helen Bartlett
- Jane Cameron
- Janet Edwards
- Martin Field
- Mo Ali
- Paul Kelly
Videos:
- Anti-social behaviour webinar
- Communication, clarity and courtesy better treatment for social housing residents
- Complaints: Know your rights
- Damp and mould webinar
- Decent Homes
- DLUHC: Have your say - timescales for repairs
- Energy efficiency and net zero
- Four Million Homes launch livestream
- Have your say – professional and respectful treatment for social housing residents
- How to get people involved
- How to run an effective residents' association
- June 7th, 3pm. Anti-social Behaviour webinar.
- June 7th, 7:30pm. Anti-social Behaviour webinar.
- Know your rights to engage and be heard
- Leaseholders - know your rights
- May 10th, 3pm. Damp and Mould webinar.
- May 10th, 7:30pm. Damp and Mould webinar.
- Neighbourhood management
- New standards for social housing
- Repairs
- Resident panels
- Scrutinising your landlord’s performance
- Service charges
- Shared owners
- Social Housing Regulation Act – consumer standards consultation
- Social Tenants Access to Information Requests (STAIRS) consultation
- Tenant Satisfaction Measures
- Your personal data, and your landlord
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