Recorded webinars

Catch up on our previous webinars covering topics for social housing residents including repairs and maintenance, anti-social behaviour, and dealing with your landlord.

Consumer Standards

New standards for social housing

23 mins

This webinar looked at the Regulator of Social Housing's Consumer Standards and the Tenant Satisfaction Measures.

Social Housing Regulation Act – consumer standards consultation

53 mins

This webinar discussed the four draft consumer standards that the Regulator of Social Housing is proposing to introduce from April 2024, alongside a new Code of Practice for Consumer Standards,