Repairs

You have the right to an effective, efficient and timely repairs and maintenance service and there are timescales that your landlord needs to respond to certain issues in, based on how serious they are.

This webinar covered:

• how you know what repairs your landlords are responsible for
• what counts as a repair priority and how quickly your landlord should be responding to things that need fixing
• what to do if your landlord isn’t doing what they should be
• the rise in complaints around disrepair and what’s being done about it
• what a good repairs service looks like

Blase Lambert, Four Million Homes, discusses what landlords are reponsible for, and repairs priorities. Sean Carr, Director of Property and New Business at Phoenix Community Housing explains what a good repairs service looks like, and how tenant scrutiny can improve it.

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